Emirates NBD Announces Fee Waivers And Discounts For SMEs In The UAE

Emirates NBD, one of the MENAT region’s leading banking groups, has unveiled a Business Support Package consisting of a set of temporary fee-relief measures that will help SMEs in the UAE navigate ongoing regional challenges and their impact on day-to-day operations.

The measures included in the Business Support Package include waivers of loan deferment fees, international courier charges for business card deliveries, check return fees due to unforeseen cash flow interruption, cash withdrawal fees at ATMs across the UAE and GCC, and business debit card replacement fees. The bank is also offering a 30 percent discount on charges for letter of credit and letter of guarantees, as well as a 40 percent discount on cash management services.

In a statement, Hamad Mohamed Zayed, Group Head of Business Banking at Emirates NBD, said, “Emirates NBD is pleased to introduce the Business Support Package reinforcing Emirates NBD’s commitment to supporting SMEs by offering them greater flexibility at a time when it matters most. We remain committed to the growth of the sector and to prioritizing the financial wellbeing of our customers amidst operational challenges and liquidity pressures. Through the package, we aim to build confidence and provide meaningful support as the UAE continues to consolidate its position as a global competitive economy. Our services remain fully operational, seamless, and secure, reflecting the trust businesses place in us.” 

Emirates NBD’s Business Support Package follows the Government of Dubai approving AED1 billion in economic facilitation measures to support businesses and strengthen the emirate’s economic flexibility, raise readiness levels, and ensure a swift response to current requirements. It also comes alongside the Central Bank of the UAE’s approval of a comprehensive Financial Institution Resilience Package, designed to reinforce the stability and resilience of the UAE banking sector in light of regional circumstances.