Ticketmaster Confirms Massive Data Breach
In November, Ticketmaster was allegedly targeted by a cyberattack, causing difficulty selling tickets for Taylor Swift's Era tour.
Live Nation, the parent company of Ticketmaster, has confirmed reports of unauthorized access to its database, potentially exposing the personal information of 560 million customers. The breach, claimed by the hacking group ShinyHunters, includes names, addresses, phone numbers, and partial credit card details of Ticketmaster users globally. The hackers are demanding a $500,000 ransom to prevent the data from being sold.[1]
Live Nation disclosed the breach in a filing with the US Securities and Exchange Commission, stating that a criminal group offered the company's user data for sale on the dark web on May 27th.
"As of the date of this filing, the incident has not had, and we do not believe it is reasonably likely to have, a material impact on our overall business operations or on our financial condition or results of operations. We continue to evaluate the risks, and our remediation efforts are ongoing," Live Nation disclosed in the filing.
The Australian government stated that it is working with Ticketmaster to resolve the situation. The FBI has also volunteered its assistance, a spokesperson for the US Embassy in Canberra told Agence France-Presse.[2]
Live Nation is working to mitigate the risk to its customers and is notifying users about the unauthorized access to their personal information.
This breach, one of the largest in history in terms of global victims, raises concerns about the security of data stored in the cloud, with researchers warning of ongoing cyber threat activity targeting cloud service providers like Snowflake.
In November, Ticketmaster was allegedly targeted by a cyberattack, causing difficulty selling tickets for Taylor Swift's Era tour.