Dell Investigates Data Breach Impacting 49 Million Customers
Dell reassured customers in an email that the risk is minimal due to the limited nature of the compromised data.
Dell Technologies has confirmed a security breach in its database, affecting millions of customers, the company announced on Friday. While no sensitive financial data was compromised, names, physical addresses, and order details were accessed.[1]
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According to Dell, an unauthorized party gained access to a database containing customer names, addresses, hardware, and order information, including service tags, item descriptions, order dates, and warranty details. However, the company ensured that payment information, email addresses, and phone numbers remained secure.
Promptly upon discovery, Dell initiated security response protocols, launched an investigation, contained the breach, and notified law enforcement authorities. Additionally, the company has enlisted a third-party forensics firm to conduct a thorough investigation.
Despite the breach, Dell reassured customers in an email that the risk is minimal due to the limited nature of the compromised data. Nevertheless, customers are advised to remain vigilant against potential tech support scams and to report any suspicious activities related to their Dell accounts or purchases to [email protected].