Money

DXwand Raises $4 Million Series A Funding

This investment will enable DXwand to expand further in the region and accelerate its research and development efforts in generative AI.

By Inc.Arabia Staff
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Middle East-based AI startup DXwand has closed a Series A funding round of $4 million, led by Shorooq Partners, Algebra Ventures, and existing investor Dubai Future District Fund.

DXwand is an AI-driven software that automates text and voice conversations between customers and businesses in conversations, call centers, Facebook Messenger, WhatsApp, SMS, or on a website, back and front end. 

The technology caters to multiple languages and dialects. The system can understand and analyze different inputs and then provides instant answers about companies' data, whether they are huge sets of PDFs, recordings, sites, or backend systems.

The platform also understands slang in both Arabic and English, extracting insights from conversations and presenting them on dashboards for businesses. 

Founded in 2018 by entrepreneurs Ahmed Mahmoud and Mahmoud Gomaa, the startup specializes in generative AI technology, research, and data collection and analysis. 

This investment will enable DXwand to expand further in the region and accelerate its research and development efforts in generative AI, knowledge mining, and omnichannel conversational AI within the region.

DXwand's AI-driven software automates text and voice conversations between customers and businesses as well as different citizen-facing government services across various platforms, including call centers, Facebook Messenger, WhatsApp, SMS, and websites.

The company’s AI-driven software also allows companies with deep technical execution teams, such as aviation ground crews and oil and gas remote crews, to fully engage with institutional knowledge to better perform their duties and fulfill their responsibilities more efficiently and accurately. 

In June 2022, DXwand raised a pre-Series A round of $1 million, led by Huashan Capital and US-based VC firm SOSV, with other angel investors.

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