Hitches & Glitches Introduces New Kitchen App

Hitches & Glitches, a Dubai-based home maintenance specialist, has unveiled a new mobile application tailored for optimizing the performance and longevity of commercial kitchen equipment.^[1]  

Recognizing the critical need for uninterrupted operations in busy restaurant kitchens, especially during peak hours, Hitches & Glitches has launched this app to swiftly address any equipment downtime.

The decision to develop this kitchen-focused application stemmed from the observation that existing Computer Aided Facilities Management (CAFM) solutions primarily catered to Mechanical, Electrical, and Plumbing (MEP) asset management.

With the new app, Hitches & Glitches' maintenance teams are able to assess the life expectancy of kitchen assets, ensuring timely maintenance scheduling while avoiding both under and over-maintenance, thereby extending the lifespan of equipment. This aids restaurant owners and managers in reducing capital expenditure and minimizing expenses associated with urgent repairs.

Moreover, the app empowers restaurant managers to make informed decisions by calculating the total cost of ownership for various equipment models over their lifespan, including maintenance expenses. This allows for cost-effective comparisons between different brands and models, helping businesses optimize their investment choices.

Currently, H&G manages multiple Annual Maintenance Contracts (AMCs) covering kitchens across a diverse range of establishments including hospitals, universities, independent restaurants, hotels, and specialty retail confectionery outlets.